Retail Customer Service & Sales Consultant (Full Time)
Telstra
AU Telstra Store Success, Perth, Western Australia, Australia
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Retail Customer Service & Sales Consultant (Full Time) at Telstra, Telstra Store Success, Perth, Western Australia, Australia. Permanent, full time. A permanent, full time retail role in Telstra's Success store in Perth, helping customers pick plans and devices and sorting out basic technical problems. Telstra publishes the pay in the advert, which most Australian retail ads do not, and says customer facing experience is a plus rather than a requirement. The filter is the process rather than the paperwork: the advert tells you that after you apply you get an email from Telstra's assessment partner HireVue before a store manager ever sees you. Requirements: - Customer facing experience is listed as a plus but not required - Great communication skills - A solution oriented approach, tailoring solutions for each customer - Motivation to meet and exceed sales targets and KPIs - Resilience and a can do attitude when the store gets busy The role offers: - Annual fixed remuneration of A$71,330 per year, with junior rates for those under 20 - Penalty rates: an extra 25% for weekday hours after 6pm, 25% on Saturday, 100% on Sunday and 150% on public holidays - 12% superannuation - 30% off Telstra services, plus offers with over 240 brands and partners - 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the option to purchase up to 4 weeks of extra leave - Over 17,000 learning programs through LinkedIn Learning - Flexible working hours
About the role
A permanent, full time retail role in Telstra's Success store in Perth, helping customers pick plans and devices and sorting out basic technical problems. Telstra publishes the pay in the advert, which most Australian retail ads do not, and says customer facing experience is a plus rather than a requirement. The filter is the process rather than the paperwork: the advert tells you that after you apply you get an email from Telstra's assessment partner HireVue before a store manager ever sees you.
What they ask for
- Customer facing experience is listed as a plus but not required
- Great communication skills
- A solution oriented approach, tailoring solutions for each customer
- Motivation to meet and exceed sales targets and KPIs
- Resilience and a can do attitude when the store gets busy
What Telstra offers
- Annual fixed remuneration of A$71,330 per year, with junior rates for those under 20
- Penalty rates: an extra 25% for weekday hours after 6pm, 25% on Saturday, 100% on Sunday and 150% on public holidays
- 12% superannuation
- 30% off Telstra services, plus offers with over 240 brands and partners
- 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the option to purchase up to 4 weeks of extra leave
- Over 17,000 learning programs through LinkedIn Learning
- Flexible working hours
Good to know
- Applications close 9 October 2026 at 11:59pm, as stated on Telstra's careers site.
- Telstra's advert says that after you apply you will get an email from its partner HireVue to complete the next step of the assessment process.
- Requisition JR-10175304, posted by Telstra on 10 September 2026.
Resumes that fit this role
Customer Service & SupportSample resume and guide
Sales & Business DevelopmentSample resume and guideApply for Retail Customer Service & Sales Consultant (Full Time) on telstra.wd3.myworkdayjobs.com
Closes in 29 days, 9 October 2026. Quote JR-10175304. You will leave EvoResume and land on the employer’s own listing.
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Worth reading before you apply
Verified on telstra.wd3.myworkdayjobs.com, posted 10 September 2026. Every fact on this page was read on the employer’s own listing; nothing is estimated. If the posting has changed or closed, tell us.