Customer Service Representative
CVS Health
US Work at Home, United States (16 states)
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What the scan matches against
Customer Service Representative at CVS Health, Work at Home, United States (16 states). Full time, 40 anticipated weekly hours, remote. A work-from-home phone role on CVS Health's benefits and claims side, open as one requisition across sixteen US states. The pay range is printed on the advert and the education line is a high school diploma, GED or equivalent experience, so the filter is the six months of customer service experience and the wired internet requirement rather than a degree. Requirements: - 6+ months of customer service experience - Basic computer skills - Must work in Eastern Standard Time or Central Standard Time - Education: High School Diploma, GED, or equivalent experience - High-speed internet (100 Mbps download | 25 Mbps upload) access with a direct wired ethernet connection to modem/router. Hotspots, Satellite, Fixed Wireless, and WiFi are not permitted - Willingness to leverage technology and AI as key support tools - Willingness to work specific hours with flexibility The role offers: - The typical pay range for this role is: $17.00 - $31.30, base hourly rate - Anticipated Weekly Hours 40, Time Type Full time - Remote, listed as Work At Home across 16 US states - Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility - This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis
About the role
A work-from-home phone role on CVS Health's benefits and claims side, open as one requisition across sixteen US states. The pay range is printed on the advert and the education line is a high school diploma, GED or equivalent experience, so the filter is the six months of customer service experience and the wired internet requirement rather than a degree.
What they ask for
- 6+ months of customer service experience
- Basic computer skills
- Must work in Eastern Standard Time or Central Standard Time
- Education: High School Diploma, GED, or equivalent experience
- High-speed internet (100 Mbps download | 25 Mbps upload) access with a direct wired ethernet connection to modem/router. Hotspots, Satellite, Fixed Wireless, and WiFi are not permitted
- Willingness to leverage technology and AI as key support tools
- Willingness to work specific hours with flexibility
What CVS Health offers
- The typical pay range for this role is: $17.00 - $31.30, base hourly rate
- Anticipated Weekly Hours 40, Time Type Full time
- Remote, listed as Work At Home across 16 US states
- Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility
- This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis
Good to know
- Preferred, not required: 1+ years of customer service experience in a contact center environment, 1+ years of claims, provider, dental, medical or other related healthcare experience, and Microsoft Office experience.
- The 16 listed states are Indiana, Alabama, Florida, Georgia, Illinois, Louisiana, Michigan, Minnesota, New Jersey, New York, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas and Wisconsin.
- The advert states the actual base salary offer will depend on experience, education, geography and other relevant factors.
Resumes that fit this role
Customer Service & SupportSample resume and guide
Doctors, Nurses & HealthcareSample resume and guideApply for Customer Service Representative on jobs.cvshealth.com
Closes in 28 days, 10 October 2026. Quote R1012363. You will leave EvoResume and land on the employer’s own listing.
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Worth reading before you apply
Verified on jobs.cvshealth.com, posted 10 September 2026. Every fact on this page was read on the employer’s own listing; nothing is estimated. If the posting has changed or closed, tell us.